Terms of Service 

Effective Date: 10/10/2024

Welcome to Mentorship Village (the "Platform"). These Terms of Service (“Terms”) govern your access to and use of the Platform, which facilitates connections between mentors ("Mentors") and mentees ("Mentees") for the purposes of mentorship sessions and related activities. By using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Platform.

If you have any questions or concerns regarding these Terms, please contact us at info@mentorshipvillage.com.

A. The Terms

1. Acceptance of Terms

  • Mentorship Village (“Service” or “Site”), owned and operated by Mentorship Village LLC. By signing up on the account registration or using the Site in any way, you are agreeing to comply with and be bound by this Agreement, the Privacy Policy and all rules, policies, and disclaimers posted on the Site or about which you are notified (collectively “Terms”). Please review all the Terms carefully before using the Site.

  • By using the Site, you (i) agree to be bound by the Terms, (ii) represent that you are over the age of thirteen (13) and able to form legally binding contracts, (iii) agree and acknowledge that by using the Service you are accepting a benefit that cannot be disgorged, (iv) acknowledge that the service is subject to U.S. export controls and agree that you will comply with U.S. export controls, and (v) represent that you are neither located in a sanctioned country nor a prohibited person.

  • PLEASE NOTE THAT THESE TERMS PROVIDE THAT IF YOU AND MENTORSHIP VILLAGE ARE UNABLE TO RESOLVE ANY DISPUTES THAT ARISE EITHER INFORMALLY OR THROUGH MEDIATION, THE DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION. ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY. YOU AND MENTORSHIP VILLAGE ALSO AGREE THAT ANY CLAIMS OR DISPUTES CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION SECTION BELOW. IF YOU DO NOT ACCEPT THE ARBITRATION PROVISION BELOW, YOU MAY NOT USE THE SITE.

  • THESE TERMS ALSO EXPLAIN THE CONSENT YOU PROVIDE TO US TO CONTACT YOU USING THE TELEPHONE NUMBERS YOU PROVIDE TO US, INCLUDING VIA AUTOMATED DIALING OR TEXTING SYSTEMS (SEE SECTION 4 FOR MORE INFORMATION).

2. Definitions

  • The words “User,” “you” and “your” refer to the individual or entity that creates a Mentorship Village account as a Customer and/or Mentor. “Mentorship Village,” “we,” “us” and “our” refer to Mentorship Village LLC. “Customer” refers to the person who asks a question on the Site. “Mentor” refers to the person who answers a question on the Site.

3. Communications and Rights to Modify Terms

  • When you visit Mentorship Village or send us e-mails, you are communicating with us electronically as well as via e-mail, text message, calls, video calls, and push notifications. You consent to receive communications from us through the means outlined above or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically or through other means, satisfy any legal requirement that such communications be in writing. You agree to provide us with, and maintain in your Mentorship Village account profile, your current and active email address.

  • Mentorship Village may modify any of the Terms at any time by posting them on the Site. Changes shall automatically be effective upon posting; provided, however, that those changes that Mentorship Village, in its sole discretion, deems material changes to the Terms will be effective as to an existing User upon the earlier of: (1) the agreement of the User; or (2) thirty (30) days after notice to the existing User from our info@mentorshipvillage.com email address to the User’s email address on file with Mentorship Village or via other means including, but not limited to, a pop-up or banner, message, or other conspicuous notice on the Mentorship Village website. If you affirmatively agree to the new terms, your agreement will be effective immediately. You agree to make any and all necessary arrangements so that you (and not your spam filter) receive all emails from Mentorship Village email addresses. Your continued use of the Service will signify your acceptance of the changes. If you do not accept the changes, your sole and exclusive remedy is to cancel your account and discontinue using the Site. The latest Terms will be posted on the Site, and you should always review them prior to using the Site.

4. Telephone Consumer Protection Act Disclosure

  • Communications from Mentorship Village, including its agents, representatives, affiliates, or business partners, may include but are not limited to: operational communications concerning your account or use of the Mentorship Village Site, updates concerning new and existing features of the site, marketing information and promotions run by us, our agents, representatives, affiliates, or business partners, and any news concerning Mentorship Village.

  • By entering your telephone number into the Mentorship Village website, you expressly agree to receive communications for the purposes identified above from us, our agents, representatives, affiliates, or business partners, via e-mail, SMS or text messages, phone calls, video calls, and push notifications. You further expressly agree that these communications, including phone calls, SMS or text messages, may be generated using automated technology, such as an automatic telephone dialing system, or artificial or prerecorded voice, and even if your telephone number(s) is listed on any corporate, state, or federal Do-Not-Call lists.

  • You represent that for the telephone number(s) that you have provided to us, you are the current subscriber or customary user and that you have the authority to provide the consent described above to be contacted at such number(s). You agree to promptly alert us whenever you stop using a particular telephone number. Standard charges may apply to the receipt of these calls or text messages.

  • Opting-out of Promotional Communications. If you wish to opt out of promotional emails, you can unsubscribe from our promotional email list by following the unsubscribe options in the promotional email itself. If you wish to opt out of marketing or promotional calls or texts, text back “STOP” to the number you received outreach from, from the mobile device receiving the messages. You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using the site or the services provided by non-Mentorship village entities.

  • Please note that consent is not a condition of using our services and consent may be revoked at any time. However, opting out may impact your use of the Site. If you wish to opt out of all texts or calls from Mentorship Village (including operational or transactional texts or calls), you can text the word “STOPALL” to the number you received outreach from, from the mobile device receiving the messages, however you acknowledge that opting out of receiving all texts may impact your use of the Site.

  • Information collected, including personal information may be shared with affiliates and third-party providers, who will use that information in accordance with their own privacy policies. Please visit our Privacy Policy for more information.

B. The Website

5. MentorshipVillage.com is a Venue; Third-Party Content

The Mentorship Village Site is a venue for informational and educational purposes, owned and operated by Mentorship Village LLC, that exists solely to broker relationships between Mentors and potential Customers of those Mentors who are interested in purchasing their coaching services. Mentorship Village is not in the business of providing or selling information or education that is within any Mentor’s area of Expertise. Users of the Site, not Mentorship Village, provide the content in Posts (defined below). The Mentors determine which questions to answer; Mentors are not employees or agents of Mentorship Village but are independent service providers using the Site to sell their Expert knowledge to Customers and, as such, together with Customers, are simply Users of the Site.

Mentorship Village is not involved in the conversations between Customers and Mentors. You understand and acknowledge that Mentorship Village cannot and does not edit, modify, filter, screen, monitor, endorse or guarantee the content of calls. Mentorship Village shall not be liable for any acts or omissions of Mentors, content in Posts or the ability of Mentors to answer questions. We cannot ensure that a Mentor will complete a transaction. Notwithstanding the foregoing, Mentorship Village reserves the right, but is not obligated, to refuse to post or to remove any content and/or remove any User’s access to the Site.

EMERGENCY QUESTIONS AND CRISIS SITUATIONS (particularly regarding medical or mental health issues) should not be directed to the Site and should, instead be directed immediately by telephone or in-person to qualified professionals (e.g. in the U.S., call 911). The Site is not the appropriate venue to deal with such situations.

6. Posts Are Not Private or Confidential; Anonymity

The Site are an Internet-based forum. Information and materials submitted in the content of your calls, questions, answers, requests for information, responses, profiles, signatures, qualifications, comments, and posts in the Forum and other places where Users communicate on the Site (collectively "Posts") is not private or confidential, nor is it protected by attorney-client, doctor-patient, or any other privilege, and it may be read, collected, and used by others. For example, search engines may index your calls, questions, answers, and other Posts to allow them to appear in search engine results (e.g. if someone does a search on google.com or another search engine, your questions, answers, and other Posts on Mentorship Village that relate to the search may appear in the search results list). 

If you would like to keep your call private from other members, please request to do so.

7. Verification; No Reliance on the Term “Mentor”

Every Mentor on the Site has had at least one credential relevant to the category in which they are answering questions. Use of the term "Mentor" by Mentorship Village and on the Site is only meant to describe Users who answer questions on the Site, and not to guarantee any particular level of expertise of these Mentors as experts.

Mentorship Village makes effort to verify but cannot warrant or guarantee a Mentor’s purported identity; user identification on the Internet is difficult. For these reasons, Mentorship Village cannot and does not represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of Users and information provided by Users including Mentors. You acknowledge that Mentorship Village will not be liable for any loss or damages caused by your reliance on any information or content contained in Posts or during your scheduled calls.

8. Information Not Advice; No Client-Professional Relationship

Answers of Mentors on the Site provided by Mentors and are to be used by Customers for general information purposes only, not as a substitute for in-person evaluation or specific professional (medical, legal, veterinary, tax, financial, etc.) advice. For example, Mentors in the Legal category will provide only general information about the law, and will not provide legal advice nor propose a specific course of action for a Customer. By answering questions, Mentors do not intend to form, and do not form attorney-client or doctor-patient relationships with Users of the Site. The laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending on your location and information typically discovered through in-person evaluations or visits. Mentors in some categories may be licensed, certified, educated, employed by or have experience in only particular jurisdictions.

No professional-client relationships shall be formed on the Site. Communications on this Site are not confidential and shall not be the subject of any associated privileges. Communications on this Site are limited, as described above, do not involve in-person evaluations or visits, and do not include safeguards and procedures typical of in-person evaluations and visits.

C. User Accounts

9. User Accounts; Restricted Activities; Suspension or Termination of Service

User Accounts. When you register as a User on the Site, you can establish a user name. You are responsible for maintaining the confidentiality of your user name, and account data, and you may not share this information or your account with anyone else, and you will be solely responsible for all acts or omissions that occur under your account. You will immediately notify Mentorship Village of any unauthorized use of your account. You should only create one account on the Site. If your Mentorship Village account has been suspended or terminated, you may not open another account on the Site.

You agree to keep your contact and billing information (including but not limited to email address) up-to-date, and to comply with all billing procedures, including providing and maintaining accurate and lawful billing information for active Mentorship Village accounts.

Bound by Representatives. You are responsible for and bound by the actions of, and transactions entered into by, your actual and appointed representatives whether authorized by you in writing, verbally, or otherwise to represent you at or with Mentorship Village. You are responsible for monitoring your appointed representatives and protecting the privacy of your username, login information and any other account or financial information provided to Mentorship Village or its vendors and agree to inform us immediately, in writing, of any unauthorized use of same. If you are checking in or logging in as a representative for anyone other than yourself, you agree that you are a duly appointed and authorized representative for that person or entity and have authority to bind that person or entity to any actions or transactions you conduct.

Restricted Activities. You agree that any content you provide on the Site and your use of our Site or any Additional Services (whether such Additional Services are Informational or Beyond-Information Only, as defined below) initiated through the Site shall not: (a) be fraudulent, inaccurate or misleading; (b) infringe any third party’s proprietary rights or rights of publicity or privacy (Mentorship Village can remove unauthorized use of copyrighted material); (c) be illegal or violate any federal, state or local law, statute, ordinance, regulation or ethical code; (d) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) be obscene or contain child pornography or, if otherwise adult in nature or harmful to minors, but without containing child pornography; (f) contain any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (g) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; or (h) link directly or indirectly to or include descriptions of goods or services that are prohibited under the Terms or that you do not have a right to link to or include. If you post material that is adult in nature, such material shall be posted with “Mature Audiences Only” in the listing title and appropriate notices to prevent unauthorized underage viewing and shall be distributed only to people legally permitted to receive such content. You may not consummate any transaction that was initiated using our Service that, by paying to us a fee, could cause us to violate any applicable law, statute, ordinance or regulation. Furthermore, you may not resell or make any commercial use of our system or the content on the Site without Mentorship Villages’s prior written consent. We do not knowingly collect personal information from children under 13 years of age, and if we become aware that a child under the age of 13 has submitted personal information to us, we will promptly remove it from our systems.

Suspension or Termination of Service. Customers may terminate your service and account at your sole discretion and at any time by written notice via e-mail to info@mentorshipvillage.com. Terminations typically will be effective within thirty business days after our receipt of your termination notice, at which time your account will be closed and you will no longer enjoy access to your former account. Any fees accrued as of the effective date of termination will be payable according to the Terms. The procedure for Mentors to terminate their accounts is set forth in the Mentorship Agreement.

At any time, with or without notice, for any or no reason, Mentorship Village reserves the right to modify or discontinue any portion or all of the Site or Services, and to restrict, suspend and terminate Customers’ and/or Mentors’ accounts. 

10. Charges, Rating the Mentor, Refund and Cancellation Policy

Mentorship Village’s platform allows Customers to post questions to Mentors and other User’s on the forum, facilitates communication with Mentors via video calls, and enables delivery of answers to your questions, with a pay-per-call model.

Pay-Per-Call. With the pay-per-call model, you select the Mentor that you are willing to pay for to ask questions, and/or talk to. Once you have selected Mentor and submitted your payment information, your call will start or be booked for a later date and/or time. Customers are charged when the call is scheduled.

Charities. Mentors can choose to declare that they will be donating a portion of their proceeds, up to 100%, to a charitable organization of their choice. This donation happens off-platform, after the platform pays the Mentor their full proceeds, and Mentorship Village LLC is in no way affiliated with charitable organizations.

11. Receipt of Special Offers and Other Communications

By accepting these Terms, you agree to receive coupons, special offers, and other communications from Mentorship Village per the terms of the Privacy Policy.

D. Legal Statements

12. Release

Users are responsible for their acts and omissions and content placed on the Site. Mentorship Village will not be liable to Users for any disputes that may arise between or among Users.

13. Confidentiality

You acknowledge that Mentorship Village and its licensors and suppliers own the rights to the Mentorship Village website and the content displayed on the Site.

14. No Endorsement of Non-Mentorship Village Entity; No Relationship with Users

Mentorship Village may endeavor to offer to its Users products and services offered by non-Mentorship Village entities. The Site may contain links to third party websites and service providers (collectively, “Third Party Services”) that are not owned or controlled by Mentorship Village. Mentorship Village has no control over and assumes no responsibility for the content, practices, and privacy policies of such Third Party Services. Mentorship Village encourages you to, and you acknowledge that you are solely responsible for, reviewing and complying with any third party terms and conditions and privacy policies. Mentorship Village cannot and will not censor or edit the content of any Third Party Service. Placement of information, logos, links or names of such non-Mentorship Village entities on the Site does not constitute an endorsement or warranty of these entities, their products or services. By using this Site, you agree that Mentorship Village is not responsible for, and you take full responsibility for, a decision to visit or patronize any such Third Party Service or entity, you hold Mentorship Village harmless from any and all liability arising from such actions, and you expressly relieve Mentorship Village from all liability arising from your use of Third Party Services. You further acknowledge that no relationship (such as partnership, agent, joint venturer, or employee) is created between you and Mentorship Village or between any User (including Customers and Mentors) and Mentorship Village by formation of this Agreement (or any of the Terms) or by your participation on the Site. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ANY OPINION, ANSWER OR OTHER CONTENT AVAILABLE THROUGH THE SITE, FROM THIRD PARTIES OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ANSWER, PRODUCT, SERVICE, OR OTHER CONTENT. 

15. Information Control and Storage

We do not control the information provided by Users, which you may find to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Site. There are also risks of dealing with underage persons or people acting under false pretenses. Additionally, there may be risks dealing with international trade and foreign nationals. By using this Site, you agree to accept such risks and that Mentorship Village is not responsible for the acts or omissions of Users on the Site.

The amount of storage space per User is currently limited. You agree that Mentorship Village is not responsible or liable for the deletion or failure to store content and/or other information.

16. Exclusion of Warranties

MENTORSHIP VILLAGE SERVICES, SOFTWARES, AND RELATED DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THIS SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS. MENTORSHIP VILLAGE DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MENTROSHIP VILLAGE DOES NOT WARRANT OR REPRESENT THAT THE USE OR THE RESULTS OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICE, FROM THIRD PARTIES OR A LINKED SITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR OTHERWISE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

UNDER NO CIRCUMSTANCES WILL MENTORSHIP VILLAGE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER’S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE, FROM THIRD PARTIES (SUCH AS MENTORS OR OTHERS) OR A LINKED SITE, OR USER’S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A THIRD PARTY OR A LINKED SITE. USE OF THIS SITE IS AT USER’S SOLE RISK.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MENTORSHIP VILLAGE OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY. 

17. Limitation of Liabilities

IN NO EVENT SHALL MENTORSHIP VILLAGE, ITS PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, JOINT VENTURERS, CONSULTANTS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, PROFITS, DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE), ARISING OUT OF, OR IN CONNECTION WITH, OUR SITE, OUR SERVICES OR THE TERMS BASED ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT WILL OUR LIABILITY, AND THE LIABILITY OF OUR PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO MENTORSHIP VILLAGE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) US$100. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

18. Indemnification

You agree to indemnify and hold Mentorship Village, its parents, subsidiaries, officers, directors, shareholders, employees, agents, joint venturers, consultants, successors and assigns harmless from and against all losses, costs, liabilities and expenses including reasonable attorneys’ fees, asserted by any third-party that are in any way due to, or arising out of, your use of or conduct on the Site.

19. Press Releases and Third-Party Press about Mentorship Village

The Site may contain press releases and other information about Mentorship Village. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by Mentorship Village. Likewise, third-party press about Mentorship Village or the Site should not be relied upon as being provided or endorsed by Mentorship Village.

20. Choice of Law

Except as set forth in Section D.21 below, the parties agree that this Agreement and any and all claims, causes of action or disputes (regardless of theory) between you and Mentorship Village arising out of or related to this Agreement, the Site and any services or content accessed therein will be governed by the laws of the State of California, without regard to conflict or choice of law principles.

21. Dispute Resolution

If you are an Mentor with a dispute, claim or controversy of any sort and of any nature (collectively, “dispute”) against Mentorship Village in your capacity as an Mentor, then the arbitration agreement in the Mentor Agreement applies instead of this one. If your dispute with Mentorship Village is made in your capacity as User who is not an Mentor, then the following dispute resolution provisions apply.

This Section D.21 may be referred to as the parties’ “Dispute Resolution Agreement.” If you have a dispute with Mentorship Village or if Mentorship village has a dispute with you and such dispute cannot be resolved informally, such dispute will be resolved on an individual basis in accordance with the provisions set forth below:

(a) Informal Resolution. Prior to initiating mediation or arbitration, the party with a grievance must:

(i) Notify the other party, in writing, of the facts of the dispute and all damages claimed. Such a writing must be sent to the User’s email address on file with Mentorship Village, 10456 Ilona Avenue, Los Angeles, CA 90064, or info@mentorshipvillage.com, whichever is applicable (“Dispute Notification”);

(ii) The party receiving the Dispute Notification has thirty (30) days from receipt of the Dispute Notification to respond.

(iii) The other party then has 15 days to reply to the response.

(b) Mediation. If the dispute is not resolved informally, either party may make a demand for mediation, with the other party’s consent, by filing a: (i) Request for AAA Online Mediation for Claims under $10,000 with the American Arbitration Association (“AAA”); or (ii) Request for Mediation with the AAA. To file a request for mediation for a claim under $10,000, you must go to the following website: http://services.adr.org/eroom/face

s/welcome_and_steps.jspx. If that link does not work, please contact info@mentorshipvillage.com for updated information. If you are requesting mediation for a claim that is worth $10,000 or more, you must go to the following website to file such a claim: https://www.adr.org/aaa/faces/se

rvices/disputeresolutionservices/. If that link does not work, please contact info@mentorshipvillage.com for updated information. If either party requests mediation and both parties consent to mediation, the costs of mediation will be borne equally by the parties.

(c) ARBITRATION. ANY DISPUTE NOT RESOLVED INFORMALLY OR THROUGH MEDIATION SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION SO LONG AS SUCH DISPUTES ARISE IN ANY WAY OUT OF THESE TERMS, ANY TRANSACTION WITH MENTORSHIP VILLAGE, YOUR USE OF THE SITE AND/OR ANY MENTORSHIP VILLAGE SERVICE, OR ANY AGREEMENT BETWEEN YOU AND MENTRORSHIP VILLLAGE. THE ARBITRATION PROVISION EXTENDS TO DISPUTES UNDER THE TELEPHONE CONSUMER PROTECTION ACT (“TCPA”).

YOU ACKNOWLEDGE THAT, BY AGREEING TO THESE TERMS, THAT THIS DISPUTE RESOLUTION AGREEMENT IS MADE IN THE COURSE OF INTERSTATE COMMERCE; AND THAT THE FEDERAL ARBITRATION ACT, 9 U.S.C. §1 ET. SEQ. (THE “FAA”) AND NOT STATE LAW GOVERNS THE INTERPRETATION AND ENFORCMENT OF THIS DISPUTE RESOLUTION AGREEMENT, INCLUDING THE ARBITRABILITY OF DISPUTES, WHICH SHALL BE DECIDED BY THE ARBITRATOR. THIS CHOICE OF LAW PROVISION APPLIES ONLY TO THIS DISPUTE RESOLUTION AGREEMENT, AND NOT TO THE REST OF THIS AGREEMENT OR TERMS.

YOU FURTHER ACKNOWLEDGE THAT YOU AND MENTORSHIP VILLAGE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY REGARDING ANY DISPUTE. IT IS IMPORTANT THAT YOU UNDERSTAND THAT THE ARBITRATOR’S DECISION WILL BE BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

Arbitration Procedures: Disputes shall be resolved by binding arbitration in accordance with the arbitration rules of the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules, as modified by the terms in this Dispute Resolution Agreement. Copies of these rules can be obtained at the AAA’s website (www.adr.org) or by calling the AAA at 1-800-778-7879. Either party can initiate a demand for arbitration. Each party will be responsible for its own costs, including paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules. The award rendered by the arbitrator may include costs of arbitration, reasonable attorneys’ fees and reasonable costs for Mentors and other witnesses. In the event of any inconsistency between this Dispute Resolution Agreement and the applicable rules of the AAA, this Dispute Resolution Agreement shall govern.

Consent to Jurisdiction in California: The parties agree that the arbitration will be conducted in Los Angeles, California unless you and Mentorship Village agree otherwise.

(d) CLASS ACTION WAIVER. YOU AND MENTORSHIP VILLAGE EXPRESSLY AGREE THAT:

(i) ANY ARBITRATION PROCEEDING WILL TAKE PLACE ON AN INDIVIDUAL BASIS;

(ii)YOU EXPRESSLY WAIVE YOUR ABILITY TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, MASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR OTHER REPRESENTATIVE PROCEEDING;

(iii)THERE SHALL BE NO CLASS CLAIMS, CONSOLIDATION, OR JOINDER ALLOWED IN ANY ARBITRATION BETWEEN THE PARTIES; (iv) IF THIS ARBITRATION AGREEMENT IS FOUND INAPPLICABLE TO YOUR DISPUTE WITH MENTORSHIP VILLAGE, THIS CLASS ACTION WAIVER WILL CONTINUE TO APPLY IN LITIGATION; AND (v) YOU AGREE THAT THIS CLASS ACTION WAIVER IS AN ESSENTIAL ELEMENT OF OUR CONTRACT AND THESE TERMS AND THAT IT MAY NOT BE SEVERED. THE ARBITRATOR SHALL NOT CONSOLIDATE CLAIMS OF DIFFERENT USERS INTO ONE PROCEEDING, NOR SHALL THE ARBITRATOR HAVE THE POWER TO HEAR ARBITRATION AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. SIMILARLY, ANY CLAIMS COVERED BY THIS DISPUTE RESOLUTION AGREEMENT THAT MENTORSHIP VILLAGE MAY HAVE AGAINST USER MAY NOT BE BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION OR REPRESENTATIVE ACTION PROCEEDING.

(e) Survivability; Right to Consult. This Dispute Resolution Agreement shall survive expiration or termination of this Agreement for any reason. User acknowledges and agrees that he/she is entering into this Dispute Resolution Agreement voluntarily and without any duress or undue influence by Mentorship Village or anyone else. User further acknowledges and agrees that he/she has carefully read this Dispute Resolution Agreement and that User has asked any questions needed for User to understand the terms, consequences and binding effect of this Dispute Resolution Agreement and fully understand it, including that User is waiving his/her right to a jury trial. Finally, User agrees that he/she has been provided an opportunity to seek the advice of an attorney of User’s choice before agreeing to this Dispute Resolution Agreement.

22. Agreement; Assignment; Miscellaneous

The Terms constitute the complete and exclusive statement of the Agreement between you and us on the subject matter addressed herein. It supersedes any and all prior or contemporaneous agreement, oral or written, and any other communications, representations, warranties and understanding relating to the subject matter of the Terms. For those Users who have become Mentors, nothing in this Agreement supersedes the terms of the Mentor Agreement, and in the event of a conflict between this Agreement (or later versions of this Agreement) and the Mentor Agreement, the terms of the Mentor Agreement shall prevail. If there is a conflict between an oral or written representation of any Mentorship Village employee or agent and the Terms (other than modifications to the Terms executed in writing by the CEO or authorized-in-fact representative of Mentorship Village), the Terms will prevail. To the extent the Terms are in conflict or inconsistent with one another, this Agreement and the Privacy Policy will prevail over other Terms of the Site; also, this Agreement, the Privacy Policy, and disclaimers will prevail over FAQs, and other rules and policies on the Site. If any provision(s) of the Terms is held by an arbitrator or court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties and the other provisions shall remain in full force and effect. Mentorship Villlage’s failure to exercise or enforce any of the Terms shall not constitute a waiver of Mentorship Village’s right to exercise or enforce the Terms as to the same or another instance. Headings in this Agreement are for purposes of reference only and shall not limit or otherwise affect the meaning of the Terms.

You agree that Mentorship Village may assign the Terms to any other entity of its choosing, with or without notice to you. You may not assign the Terms to any other party for any reason, including, but not limited to, because your interaction with other users of the Site, the pricing offered, and fraud mechanisms in place, are based upon individual usage. Mentorship Village shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by an officer of Mentorship Village. No delay or omission on the part of Mentorship Village in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies on future occasions. The section titles in the Terms are solely used for the convenience of the parties and have no legal or contractual significance.

This Section, along with Sections 6, 10 (with respect to amounts remaining in your account as of termination), 11, 13, 16, 17, 18, 20, and 21 above will survive any termination of this Agreement.

E. Additional Services

You may be presented with an offer for services outside of the Site’s standard call platform (“Additional Services”).

Mentorship Village is only a venue which facilitates communication between Mentors and potential Users of Additional Services. It does not provide any of the substance or content of any Additional Service initiated through Mentorship Village’s platform.

Mentorship Village will in no way be liable for any acts or omissions of Mentors in performing Additional Services (or any services) for you.

23. Special Provisions Relating to Remote Desktop Users

If you agree to accept Remote Desktop services (whether such services are Information Only or Beyond Information Only) from a Mentor, you understand and agree that by accepting such offer for services, you are agreeing to give the Mentor full access to and control over your computer (including permission to download and use software on your computer, gather system data, modify settings, etc.) for computer diagnosis, service and repair. You agree that any third-party software acquired, installed or used during the Remote Desktop session, by you or by the Mentor, will be licensed to you, and that any terms of use relating to the third-party software are agreed to by you, that Mentorship Village may record via video the Remote Desktop Session for internal purposes, and that you will not use the Mentor’s services to do anything unlawful.

24. Special Provisions Relating to Additional Services in the Legal, Tax, and Financial Categories

Advice provided by Mentors in these categories are providing mentorship you’re your “Information Only.”  The Mentor’s advice is for general information only. By connecting with these categories of Mentors, you understand that you are agreeing to the following terms and conditions:

a. Any advice that you receive from a legal, financial, or tax, professional are for general informational purposes only.

b. The legal, financial, or tax, professional from whom you are receiving Information is not acting as your attorney, tax advisor, or financial advisor.

c. The legal, financial, or tax, professional from whom you are receiving Information may not be licensed in the jurisdiction where you are located.

d. These Mentors are not subject to an attorney-client/ accountant-client/fiduciary-client/broker-client/doctor-patient relationship or attorney-client/ accountant-client/doctor-patient privilege. You should consult with a professional licensed to practice in your jurisdiction when making decisions based on your concerns.

Mentor Agreement

Updated: October 12, 2024

1. Acceptance of Terms

Welcome to Mentorshipvillage.com (“Service” or “Site”) owned and operated by Mentorship Village LLC.

By applying to become a Mentor on the Site, you are agreeing to comply with and be bound by the terms of this Mentor Agreement (the “Agreement”), the privacy policy, mentor community guidelines, and all rules, policies and disclaimers posted on the Site or about which you are notified (collectively “Terms”). Please review all of the Terms carefully before applying to become a Mentor on the Site.

By using the Site, you: (i) agree to be bound by the Terms; (ii) represent that you are over the age of eighteen (18) and able to form legally binding contracts; (iii) agree and acknowledge that by using the Service you are accepting a benefit that cannot be disgorged; (iv) acknowledge that the Service is subject to U.S. export controls and agree that you will comply with U.S. export controls; and (v) represent that you are neither located in a sanctioned country nor a prohibited person.

2. Definitions

The words “User,” “you” and “your” refer to the individual or entity that creates an Mentorship Vilage account. “Mentorship Village,” “we,” “us” and “our” refer to Mentorship Village LLC. “Customer” refers to the person who asks a question or books a call with you on the Site. “Mentor” refers to the person who answers a question on the Site or on a scheduled call. 

3. Electronic Communications and Right to Modify Terms

When you visit Mentorship Village or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to provide us with, and maintain in your Mentorship Village account profile, your current and active email address.

Mentorship Village reserves the right to change, revise or modify the Terms (including, but not limited to, fees) at any time by posting the amended terms on the Site. All amended terms shall automatically be effective upon posting; provided, however, that those changes that Mentorship Village, in its sole discretion, deems material changes to the Terms will be effective upon the earlier of: (1) the agreement of the User; or (2) thirty (30) days after notice to the existing User via an email from our info@mentorshipvillage.com email address to the User’s email address on file with Mentorship village or via other means including, but not limited to, a banner, message, or other conspicuous notice on the Mentorship Village website. Your continued use of the Service will signify your acceptance of the changes regardless of whether you actually saw or read the notice regarding such change(s). If you do not accept the changes, your sole and exclusive remedy is to discontinue using Mentorship Village. The latest Terms will be posted on the Site, and you should review them prior to using the Site.

4. The Website

The Mentorship Village Site is an online venue for informational and educational purposes, owned and operated by Mentorship Village LLC, that exists solely to broker relationships between Mentors and potential Customers of those Mentors who are interested in purchasing their mentorship services. Mentorship Village is not in the business of providing or selling information or education that is within any Mentor’s area of expertise. Users of the Site, not Mentorship Village, provide the content in Forums (defined below). The Mentor’s determine, in their sole discretion, which calls to answer and engage. Mentors are not employees or agents of Mentorship Village. Rather, they are independent service providers using the Site to sell their Expert knowledge to Customers and, as such, are along with Customers simply Users of the Site.

Mentorship Village is not involved in the conversations between Mentors and Customers. Mentorship Village shall not be liable for any acts or omissions of Mentors, content in Posts or calls, the ability of Mentors to answer questions, or the ability of Customers to pay for answers. We cannot ensure that a Customer will complete a transaction. Notwithstanding the foregoing, Mentorship Village reserves the right, but is not obligated, to refuse to post or to remove any content on the Site.

EMERGENCY QUESTIONS AND CRISIS SITUATIONS (particularly regarding medical or mental health issues) should not be directed to the Site and should, instead be directed immediately by telephone or in-person to qualified professionals (e.g., in the U.S., call 911). The Site is not the appropriate venue to deal with such situations.

5. Posts Are Not Private or Confidential; Anonymity

The Site is an Internet-based forum.  Information and materials submitted in the content of questions, answers, calls, requests for information, responses, profiles, signatures, qualifications, comments, and posts in the Forum and other places where Users communicate on the Site (collectively “Posts”) is not private or confidential, nor is it protected by attorney-client, doctor-patient, or any other privilege, and it may be read, collected, and used by others. For example, search engines may index questions, answers, and other Posts to allow them to appear in search engine results (e.g., if someone does a search on google.com or another search engine, questions, answers, and other Posts on Mentorshipvillage.com that relate to the search may appear in the search results list). 

6. Mentor Representations and Covenants

By agreeing to this Mentor Agreement and completing the registration process, you are representing and agreeing that:

(a) All information you provide in your registration with Mentorship Village relates to yourself only and is accurate, complete, and not misleading.

(b) You accurately describe your background, skills, knowledge, and your level of experience (including professional licenses, certifications, education, employment, etc.).

(c) You will not misrepresent yourself, such as, but not limited to, using or creating a misleading username.

(d) (1) You will maintain and update the information described in subsections (a) – (d) above within twenty-four (24) hours of any changes so that it remains true, accurate, and complete. In addition, if any change to such information alters the status of any of your credentials (e.g., active license becomes inactive or suspended, disciplinary investigation is opened, etc.), you will notify Mentorship Village of such change by sending an email to info@mentorshipvillage.com within twenty-four (24) hours of the change. In addition, if such change makes you ineligible to be a Mentor on the Site, then you must immediately cease answering questions and taking scheduled calls on the Site.

(2) Mentorship Village reserves the right, and Mentor agrees to comply, to periodically audit the credentials of any Mentor on the platform.

(e) You will not answer questions in any of the other categories or subcategories if you do not meet the requirements of those categories or subcategories. As an example, you will not answer questions in any of the Legal categories or subcategories unless you are a licensed attorney (or the local equivalent), respectively, with an active license in good standing. If you are unclear about the requirements for Mentors in particular categories or subcategories, please email info@mentorshipvillage.com.

(f) You will provide competent answers that are within your realm of expertise and any applicable credentials only, and will use at least a reasonable standard of care in providing answers. A reasonable standard of care is the higher of: (i) the standard you apply in your profession not conducted on the Site; or (ii) the standard of care required by the applicable profession.

(g) Mentors in the Legal categories must be attorneys licensed to practice law, and be in good standing, in at least one jurisdiction in the United States or foreign country. Such Mentors shall provide general information only, such as providing descriptions of general principles of law, and shall not provide legal advice. In responding to questions, Mentors in the Legal Category shall not apply their legal knowledge or skills to resolve or advise on the Customer’s specific factual circumstances described in the question, such as by proposing a specific course of action (other than advising the User to seek the advice of an attorney licensed to practice in the relevant jurisdiction). Mentors in the Legal Category shall not form an attorney-client relationship on the Site; however, they may do so outside of the Site.

(h) You will not do anything to manipulate, undermine, or disrupt the integrity of any Customer, Mentor, or other feedback ratings, reports, or systems on the Site, including, but not limited to, by filing false reports about other Mentors. You will not harass or threaten any other User of the Site.

(i) You will abide by all the laws, rules, regulations, and ethical standards pertaining to your profession and/or the profession applicable to categories in which you are an Mentor (including, if applicable, any ethical obligations relating to conflicts of interest).

(j) You agree that any content you provide on the Site shall not: (a) be fraudulent, inaccurate or misleading; (b) infringe any third party’s proprietary rights or rights of publicity or privacy (c) be illegal or violate any federal, state, or local law, statute, ordinance, regulation, or ethical code; (d) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) be obscene or contain child pornography; (f) contain any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (g) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; or (h) link directly or indirectly to, or include descriptions of, goods or services that are prohibited under the Terms or that you do not have a right to link to or include. If you post material that is adult in nature, such material shall be posted with “Mature Audiences Only” in the listing title and appropriate notices to prevent unauthorized underage viewing and shall be distributed only to people legally permitted to receive such content. You may not consummate any transaction that was initiated using our Service that, by paying to us a fee, could cause us to violate any applicable law, statute, ordinance, or regulation. Furthermore, you may not resell or make any commercial use of our system or the content on the Site without Mentorship Village prior written consent. We do not knowingly collect personal information from children under thirteen (13) years of age, and if we become aware that a child under the age of thirteen (13) has submitted personal information to us, we will promptly remove it from our systems. 

7. Duration and Termination of Agreement

(a) This Agreement shall be for an initial duration of thirty days after Mentorship Village approves the Mento’s request to use the Site as a Mentor, and will automatically renew for thirty-day intervals on the thirtieth day of the initial duration and of each successive term thereafter (each a "Duration"), unless and until one party gives the other at least ten days' written notice before the end of the then-current Duration of its intention not to renew this Agreement. You may terminate your service and account by written notice via e-mail to info@mentorshipvillage.com. Terminations typically will be effective within seven (7) business days after our receipt of your termination notice, at which time your account will be closed, and you will no longer be able to access your former account. Any payments accrued as of the effective date of termination will be payable according to the Terms.

(b) Mentorship Village can terminate this Agreement in the event of a breach of this Agreement by the Mentor, provided that Mentorship Village gives the Mentor notice of the breach of the Agreement (with notice of temporarily suspended access to the Site), with a reasonable opportunity to cure the breach within twenty days, in situations involving, for example, failure to qualify to provide services as an Mentor in the approved subject matter, or Mentorship Village’s good faith belief that the Mentor poses a risk to the safety or health of others; or the Mentor’s engagement in fraud, gaming, or other improper use of the Site or the Services with or through a Customer.

(c) Either party may terminate the Mentor Agreement immediately and without notice upon a material breach.

8. Informational and Educational Purposes Only

The Mentorship Village Site is a venue for informational and educational purposes only. The formation of a professional-client relationship on the Site is prohibited. Promoting non-free services, provided by the Mentor, outside of the Mentorship Village site is prohibited. 

9. Content and License

Any information or communications provided in questions, answers, calls, video calls, messages, requests for information, responses, profiles, Mentor signatures, qualifications, comments, and posts in the Forum and other places where Users communicate with one another on the Site will not be considered confidential and may be used by Mentorship Village for any purpose. Mentorship Village reserves the right to remove any or all of your Posts, in whole or in part, at any time with or without notice.

You grant to Mentorship Village a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights, including the right to use, reproduce, display, edit, copy, modify, transmit, publicly perform or create derivative works thereof, that you have in the Forum, in any media now known or not currently known, with respect to any such Forum.

10. Mentorship Village: Compensation Policy and Procedures for Mentors

At Mentorship Village, we value your time, expertise, and dedication to shaping the next generation of real estate investors. To ensure a smooth and transparent compensation process, we have outlined the following policies regarding mentor payments and commissions.

How You Get Paid

As a mentor on Mentorship Village, you have the freedom to set your own rates for one-on-one mentorship sessions. Once a mentee signs-up and make a payment, our platform ensures that your payout is processed efficiently and securely according to the following terms:

Payment Process:

(a) When a mentee books a session, the payment will be processed through our integrated payment provider (Stripe).  You will then receive your payout within 7 days via Stripe Connect.

(b)You will receive an itemized receipt for each transaction, detailing the payment amount and any fees deducted for the Mentorship Village commission (described below) and any transaction fees charged by Stripe for processing the payment.

(c.) Mentorship Village is committed to growing our community of mentors and mentees by providing marketing, administrative, and technological support. In return, we take a modest commission to keep the platform running smoothly while helping you expand your reach. Mentorship village will apply a 10% commission on the total payment made by the mentee for each session. For example: If your session fee is $200, the mentee will pay this amount, and Mentorship Village will take a $20 commission. After Stripe takes it’s small payment processing fees, the remaining balance will be your payout for the session. This structure allows you to retain the vast majority of your earnings, while contributing to the sustainability and growth of the platform.

(d) As a mentor, you are responsible for reporting and paying any taxes associated with your income from Mentorship Village. We encourage you to consult a tax professional to ensure compliance with local tax laws. Mentorship Village will provide you with the necessary transaction records to assist with your tax filings.

(e). You agree that Mentorship Village has the right to produce discounts, coupons, and/or credits that Users can apply towards reducing the price of a service, affecting the fee that Mentorship Village collects from the Mentor. You agree that Mentorship Village has the right to resolve Customer complaints as it deems necessary or advisable, including, in Mentorship Village’s sole discretion, issuing refunds to Customers to settle disputes. If Mentorship Village decides to issue a refund to a Customer, Mentorship Village may seek reimbursement from the Mentor for such refund, or Mentorship Village may offset any refunds against any future Customer payments to be forwarded to the Mentor. Mentorship Village also reserves the right to resolve accounting discrepancies with Customers in its sole discretion.

If Mentorship Village believes, in its sole discretion, that any Customer funds were paid to a Mentor under suspicious circumstances or that funds were derived from a suspicious Customer account, Mentorship Village will investigate the situation until it has reached an adequate resolution, as determined by Mentorship Villages in its sole discretion. The investigation or resolution may require the involvement of certain third parties, such as an applicable credit card company. Such an investigation may require Mentorship Village to put a hold on a Mentor’s account. Mentorship Village will make commercially reasonable efforts not to exceed a 90 day hold on an Mentor’s account during such an investigation.

Mentorship Village disclaims any warranty that its billing and payment system is without error. If an Mentor believes there is a problem with Mentorship Village’s billing or payment system, the Mentor should notify Mentorship Village by email to info@mentroshipvillage.com within thirty (30) days of such problem. Upon receipt of the notification of such a problem, Mentorship Village will, in good faith, work to remedy any alleged payment errors. 

11. Mentors Accounts and Relationship to Mentorship Village

You may not share your account with, nor use the account of, anyone else. You will be solely and fully liable and responsible for all activities and answers provided under your username and account. In addition, if any Mentorshiop Village account of yours has been suspended or terminated, you may not open another account on the Site.

No relationship (such as partnership, agent, joint venturer, or employee) between you and Mentorship Village is created by this Agreement or your participation on the Site. You acknowledge that you are not an employee or agent of Mentorship Village but are, like Customers, only Users of the Site. You shall act in accordance with this status and shall not hold yourself out as an officer, employee or agent of Mentorship Village, nor make any claim based on any right or privilege applicable to Mentorship Village’s employees. Under no circumstances shall you look to Mentorship Village as your employer, or as a partner, agent, or principal. Nothing regarding your participation on the Site will be considered as an endorsement, referral or recommendation by Mentorship Village of you or the answers you provide and you will not, either on the Site or in any other forum or by any other means, suggest such an endorsement.

It is the express intention of Mentorship Village and the Mentor that the Mentor be an independent contractor. Nothing in this Agreement shall in any way be construed to constitute the Mentor as an agent, employee, or representative of Mentorship Village . Without limiting the generality of the foregoing, the Mentor is not authorized to bind Mentorship Village to any liability or obligation or to represent that the Mentor has any such authority. Mentor acknowledges and agrees that Mentor is obligated to report as income all compensation received by Mentorship Village pursuant to this Agreement. Mentor agrees to and acknowledges the obligation to pay all self-employment and other taxes on such income. Mentor will receive no Mentorship Village-sponsored benefits such as, but not limited to, paid vacation, sick leave, medical insurance, and 401k participation. If Mentor is reclassified by a state or federal agency, court, or arbitrator as Mentorship Village’s employee, Mentor will become a reclassified employee and will receive no benefits from Mentorship Village, except those mandated by state or federal law, even if by the terms of Mentorship Village’s benefit plans or programs of the Company in effect at the time of such reclassification, Mentor would otherwise be eligible for such benefits.

12. Confidentiality

You acknowledge that Mentorship Village and its licensors and suppliers own the rights to the Mentorship Village website and the content displayed on the Site other than the Forum. You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Mentorship Village’s website, any software distributed by or assist any other person or entity in doing so.

13. Information Control and Storage

We do not control the information provided by Users, which you may find to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Site. There are also risks of dealing with underage persons or people acting under false pretenses. Additionally, there may be risks dealing with international trade and foreign nationals. By using this Site, you agree to accept such risks and that Mentorship village is not responsible for the acts or omissions of Users on the Site.

The amount of storage space per User is currently limited. You agree that Mentorship Village is not responsible or liable for the deletion or failure to store content and/or other information. 

14. Exclusion of Warranties

MENTORSHIP VILLAGE SERVICES, SOFTWARES, AND RELATED DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THIS SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS. MENTORSHIP VILLAGE DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MENTORSHIP VILLAGE DOES NOT WARRANT OR REPRESENT THAT THE USE OR THE RESULTS OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICE, FROM THIRD PARTIES OR A LINKED SITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR OTHERWISE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

UNDER NO CIRCUMSTANCES WILL MENTORSHIP VILLAGE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER’S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE, FROM THIRD PARTIES (SUCH AS MENTORS OR OTHERS) OR A LINKED SITE, OR USER’S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A THIRD PARTY OR A LINKED SITE. USE OF THIS SITE IS AT USERS’ SOLE RISK.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MENTORSHIP VILLAGE SHALL CREATE ANY WARRANTY.

15. Right to Discontinue

At any time, with or without notice, for any or no reason, and in its sole discretion, Mentorship Village reserves the right to modify or discontinue any portion or all of the Site or the Services. Mentor has no rights in and to the Site and Services.

You are never required to answer any questions posted on the website or asked on a call. 

16. Press Releases and Third-Party Press about Mentorship Vilage

The Site may contain press releases and other information about Mentorship Village. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by Mentorship Village. Likewise, third-party press about Mentorship Village or the Site should not be relied upon as being provided or endorsed by Mentorship Village.

17. Indemnification

You agree to indemnify and hold Mentorship Village, any and all parent, subsidiary and affiliate organizations, officers, directors, agents, shareholders, consultants, employees, successors, and assigns harmless from and against all losses, costs, liabilities and expenses, including reasonable attorneys’ fees, asserted by any third party that are in any way due to, or arising out of, your use of or conduct on the Site, including, without limitation, that results from any answer provided or relied upon on the Site.

18. Dispute Resolution: Mediation and Arbitration

This Section 21 may be referred to as the parties’ “Dispute Resolution Agreement.” If you have a dispute with Mentorship Village or if Mentorship Village has a dispute with you and such dispute cannot be resolved informally, such dispute will be resolved on an individual basis in accordance with the provisions set forth below:

(a) Informal Resolution.  Prior to initiating mediation or arbitration, the party with a grievance must:

(1) Notify the other party, in writing, of the facts of the dispute and all damages claimed. Such a writing must be sent to (a) the Mentor’s email address on file with Mentorship Village, or (b) Mentorship Village LLC, 10456 Ilona Avenue, Los Angeles CA 90064, or infor@mentorshipvillage.com, whichever is applicable (“Dispute Notification”).

(2) The party receiving the Dispute Notification has thirty (30) days from receipt of the Dispute Notification to respond.

(3) The other party then has 15 days to reply to the response.

(b) Mediation.  If the dispute is not resolved informally, either party may make a demand for mediation, with the other party’s consent, by filing either a (i) Request for AAA Online Mediation for Claims under $10,000 with the American Arbitration Association (“AAA”); or (ii) Request for Mediation with the AAA. To file a request for mediation for a claim under $10,000, you must go to the following website: http://services.adr.org/eroom/faces/welcome_and_

steps.jspx   http://www.aaamediation.com/. If that link does not work, please contact info@mentorhipvillage.com for updated information. If you are requesting mediation for a claim that is worth $10,000 or more, you must go to the following website to file such a claim: https://www.adr.org/aaa/faces/services/disputeresolut

ionservices. If that link does not work, please contact info@mentorshipvillage.com for updated information. If either party requests mediation and both parties consent to mediation, the costs of mediation will be borne equally by the parties.

(c) Arbitration.

(i) Mutual agreement to arbitrate. If mediation does not occur or if mediation does not resolve the dispute, then both parties agree that all disputes between them, including without limitation, those disputes arising out of or related to this Agreement, the Services provided under this Agreement, the termination of this Agreement, the use of the Site, and the “Terms” as defined in the Agreement, shall be determined exclusively by final and binding arbitration before a single, neutral arbitrator as described herein.

(ii) Covered claims. Claims subject to arbitration under this Dispute Resolution Agreement include, but are not limited to, the following types of claims between and among Mentor on the one hand, and Mentorship Village, its subsidiaries, affiliates, shareholders, officers, directors, employees, benefit plans, or agents, any alleged joint employers, and any of Mentorship Village Users (including Customers and Mentors), on the other hand: breach of contract; discrimination, harassment, or retaliation; wrongful discharge; negligence or other tort claims including defamation, libel, slander, fraud, invasion of privacy, and infliction of emotional distress; claims for wages, overtime, benefits, or other compensation; and all other statutory, regulatory, contractual, or tort claims or claims of violation of any international, federal/national, state/provincial, or local statute, ordinance, governmental enactment, common law duty, provision, or doctrine. Except as provided below, the parties voluntarily waive all rights to trial in court before a judge or jury on claims between them. Judgment upon the arbitrator's award may be entered in any court of competent jurisdiction. The only disputes and actions excluded from this Dispute Resolution Agreement are: (a) actions to enforce this Dispute Resolution Agreement, compel arbitration, or claims by either party seeking temporary injunctive relief prior to the appointment of the arbitrator; and (b) claims for which this Dispute Resolution Agreement would be invalid as a matter of law. Individual knowingly and voluntarily waives the right to file or seek relief in a court seeking recovery of money damages.

(iii) Arbitration rules and selection of arbitrator. Unless the parties agree otherwise in writing, the AAA shall administer the resolution of covered disputes pursuant to the Commercial Arbitration Rules and the supplementary procedures for Consumer Related Disputes (collectively, "AAA rules"). Copies of these rules can be obtained at the AAA’s website (www.adr.org) or by calling the AAA at 1-800-778-7879. Federal Rule of Civil Procedure 68 (“Offer of Judgment”) shall apply, as well. In the event of any inconsistency between this Dispute Resolution Agreement and the applicable rules of the AAA, this Dispute Resolution Agreement shall govern. The parties shall have 30 days from receipt of a notice of arbitration to select a mutually agreeable arbitrator. If the parties are unable to jointly select the arbitrator, the arbitrator shall be selected as provided in the AAA’s rules.

(iv) Commencement of arbitration and location of hearing. A party wishing to initiate arbitration must notify the other party in writing by hand delivery or certified mail. The notice must identify the party requesting the arbitration, and it must describe the facts upon which the claim is based, the date and location of any occurrences giving rise to the claim, and the remedy requested. Notice must be sent to the Mentor’s email address on file with Mentroship Village, or Mentorship Village, 10456 Ilona Avenue, Los Angeles, CA 90064 or info@mentorshipvillage.com. The arbitration hearing shall be held in Los Angeles, California.

(v) The payment of filing and arbitration fees will be governed by the relevant AAA rules subject to the following modifications:

1. If the Mentor initiates arbitration under this Dispute Resolution Agreement and is otherwise required to pay a filing fee under the relevant AAA rules, Mentorship Village agrees that, unless the claim is for $5,000 or more, the Mentor’s share of the filing fee is limited to $50, and after the Mentor submits proof of payment of the filing fee to Mentorship Village, Mentorship Village will promptly reimburse the Mentor for all but $50 of the filing fee. If, however, the arbitrator finds that either the substance of the Mentor’s claim or the relief sought in the claim is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all such fees will be governed by the AAA rules.

2. If Mentorship Village initiates arbitration under this Dispute Resolution Agreement, Mentorship Village will pay all costs unique to arbitration (as compared to the costs of adjudicating the same claims before a court or agency), including the regular and customary administrative fees and expenses charged by AAA. Any dispute as to whether a cost is unique to arbitration shall be resolved by the arbitrator.

3. Except as provided for in Federal Rule of Civil Procedure 68, each party shall pay its own attorneys’ fees and any costs that are not unique to the arbitration (i.e., costs that each party would incur if the claim(s) were litigated in a court or agency such as costs to subpoena witnesses and/or documents; take depositions and purchase deposition transcripts; copy documents; etc.).

(vi) Authority of the arbitrator. The arbitrator shall have the same authority to order remedies to individual claimants as would a court of competent jurisdiction. The arbitrator shall also have the same authority to decide dispositive motions as would a court, though he or she may establish appropriate and less formal procedures for such motions consistent with the expedited nature of arbitration proceedings. The arbitrator shall have the authority to issue subpoenas to compel the attendance of witnesses at the arbitration hearing and to compel the production of documents during discovery. Except as provided below, the arbitrator shall have the authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Dispute Resolution Agreement, including without limitation any claim that the Dispute Resolution Agreement is void or voidable. The arbitrator shall not have the authority to hear disputes not recognized by existing law and shall dismiss such claims upon motion by either party in accordance with the standards and burdens generally applicable in federal district court.

(vii) Waiver of class, collective, and/or representative actions. Mentor understands and agrees that all claims covered by this Dispute Resolution Agreement that Mentor may have against Mentorship Village must be brought in Mentor’s individual capacity and not as a plaintiff or class member in any purported class action, collective action or representative action proceeding. Similarly, any claims covered by this Dispute Resolution Agreement that Mentorship Village may have against Mentor may not be brought as a plaintiff or class member in any purported class action, collective action or representative action proceeding. Mentor understands that there is no right or authority for any dispute covered by this Dispute Resolution Agreement to be heard or arbitrated on a collective action basis, class action basis, as a private attorney general, or on bases involving claims or disputes brought in a representative capacity on behalf of the general public, on behalf of other Mentorship Village LLC employees (or any of them) or on behalf of other persons alleged to be similarly situated. Mentor understands that there are no bench or jury trials and no class actions or representative actions permitted under this Dispute Resolution Agreement. The arbitrator shall not consolidate claims of different Mentors into one proceeding, nor shall the arbitrator have the power to hear arbitration as a class action, collective action, or representative action. Any disputes regarding the enforceability or scope of this provision including, but not limited to, whether class, collective, or representative actions are authorized in arbitration by this Dispute Resolution Agreement, shall be decided by a court of competent jurisdiction rather than by an arbitrator.

(viii) Form of the award. The arbitrator shall render a written award setting forth his or her findings of fact and conclusions of law.

(ix) WAIVER OF JURY TRIAL. EXCEPT AS PROVIDED EXPRESSLY HEREIN, THE PARTIES VOLUNTARILY WAIVE ALL RIGHTS TO A TRIAL IN COURT BEFORE A JUDGE OR JURY ON ALL CLAIMS BETWEEN THEM COVERED BY THIS AGREEMENT.

(x) Governing law applicable to this Dispute Resolution Agreement. The parties acknowledge that Section 21 contains the parties' "Dispute Resolution Agreement"; that this Dispute Resolution Agreement is made in the course of interstate commerce; that any arbitration under this Dispute Resolution Agreement is governed by the Federal Arbitration Act, 9 U.S.C. §1 et. seq. (the “FAA”); and the parties are subject to the FAA for purposes of the Dispute Resolution Agreement. This choice of law provision applies only to this Dispute Resolution Agreement, and not to the rest of this Agreement or Terms.

(xi) Attorney’s fees; survival; and right to consult. The arbitrator shall award attorney’s fees and costs to the prevailing party in any arbitration arising out of or relating to this Agreement, the Terms, and where otherwise provided by applicable law. This Dispute Resolution Agreement section shall survive termination of this Agreement. Mentor acknowledges and agrees that he/she is entering into this Dispute Resolution/Agreement voluntarily and without any duress or undue influence by Mentorship   or anyone else. Mentor further acknowledges and agrees that he/she has carefully read this Dispute Resolution Agreement and that Mentor has asked any questions needed for Mentor to understand the terms, consequences and binding effect of this Dispute Resolution Agreement and fully understand it, including that Mentor is waiving his/her right to a jury trial. Finally, Mentor agrees that he/she has been provided an opportunity to seek the advice of an attorney of Mentor’s choice before agreeing to this Dispute Resolution Agreement.

19. Choice of Law

The Terms shall be governed by, and construed in accordance with the laws of the State of California, without regard to its conflicts of law provisions, except as set forth in Section 21 of this Agreement (the “Dispute Resolution Agreement”).

20. Miscellaneous

Failure to enforce any provision of this Agreement by Mentorship Village shall not constitute a waiver of any provision by Mentorship Village. If any provision of this Agreement is deemed invalid or unenforceable, such provision shall be ineffective only to the extent of such prohibition or invalidity without invalidating the remainder of such provision or the remaining provisions of the Agreement. All provisions not affected by the invalidity shall remain in full force and effect.

The Terms constitute the complete and exclusive statement of the Agreement between you and us. It supersedes any and all prior or contemporaneous agreement, oral or written, and any other communications, representations, warranties and understanding relating to the subject matter of the Terms. If there is a conflict between an oral or written representation of any Mentorship Village employee or agent and the Terms (other than modifications to the Terms executed in writing by the Managing Member or authorized-in-fact representative of Mentorship Village), the Terms will prevail. To the extent the Terms are in conflict or inconsistent with one another, this Agreement and the Privacy Policy will prevail for Mentors over other terms, rules, policies, and FAQs on the Site. If any provision(s) of the Terms is held by a court or arbitrator of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties and the other provisions shall remain in full force and effect. Mentorship Village’s failure to exercise or enforce any of the Terms shall not constitute a waiver of Mentorship Village’s right to exercise or enforce the Terms as to the same or another instance.

Headings in this and Related Agreements are for purposes of reference only and shall not limit or otherwise affect the meaning of the Terms.

You agree that Mentorship Village may assign the Terms to any other entity of its choosing, with or without notice to you. You may not assign the Terms to any other party for any reason. Mentorship Village shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by an authorized officer of Mentorship Village. No delay or omission on the part of Mentorship Village in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies on future occasions.

Certain sections of this Agreement, by their terms, survive the termination of this Agreement.